Support

Last Updated: May 6, 2026

Contact Options

For help with LockedIn:

• General support: myprojectemail232026@gmail.com
• Privacy questions: myprojectemail232026@gmail.com
• Legal questions: myprojectemail232026@gmail.com
• Security issues: myprojectemail232026@gmail.com

For security issues, please avoid public disclosure until you have contacted us.

What To Include

If you need help, include:

• your device type and OS version
• whether you are using iPhone Safari or Mac Safari
• the website involved
• the steps to reproduce the problem
• what you expected to happen
• what actually happened
• screenshots if they help explain the issue

Safari Extension Checks

Before reaching out, confirm:

• the LockedIn app is installed
• the Safari extension is enabled
• website access is allowed for the supported sites
• the page has been refreshed after enabling the extension

iPhone Setup Reminder

On iPhone:

• open Settings → Safari → Extensions → LockedIn
• turn the extension on
• allow access on the supported websites

Mac Setup Reminder

On Mac:

• open Safari → Settings → Extensions → LockedIn
• turn the extension on
• allow access for the supported websites